Terms & Conditions

COVID-19 Extraordinary Measures

We have all been affected in some way by this virus outbreak, we hope that you and your loved ones remain fit and well in these precarious times.

Thank you to everyone who transferred their booking to 2021 and some to 2022, this has been a tremendous support to us.

Thanks to our world leading scientists, the vaccine gives us all hope for this summer. We have taken the decision to delay opening until 1st July 2021 in the hope that your holiday can go ahead. This of course, is by no means certain and we may have to further delay opening. If the situation does not improve/worsens either in France or UK we will adjust accordingly with as much notice as possible.

We have revised our cancellation policy to try and accommodate everyone and to give you the support you have shown to us:

Refunds for cancellation 2021 will be paid as follows:

If we close the campsite or cancel your booking for ANY reason your deposit will be immediately refunded in full.

  1. Motorhomes, Caravans & Tents
    1. 30 days prior to arrival – 100% refund of deposit paid
    2. 14 days prior to arrival – 50% refund of deposit paid
    3. less than 14 days prior to arrival – 0% refund
    4. Transfer booking to 2022 is possible
  2. Gite & Static Home
    1. 120 days prior to arrival – 50% refund of deposit paid
    2. 60 days prior to arrival – 25% refund of deposit paid
    3. less than 60 days prior to arrival – 0% refund
    4. Transfer booking to 2022 is possible

Guests are starting to adjust bookings in line with their new plans. If you have a voucher please consider booking your accommodation now to avoid disappointment.

Please email [email protected] to make any changes to your booking.

Stay safe, stay well, Gary & Heather

 

Pricing and Payment

Prices are displayed in Euros and include WiFi, use of the swimming pool, sun loungers and parasols, chilled water and ice dispenser, shower block and ironing facilities. Washing machine and tumble dryer are extra and take 1€ coins.

A 50% deposit is required with booking via our website where you can pay using a card of your choice. The balance must be paid in cash on arrival. We regret that we do not have the facility to take payment by credit card.

Cancellation Policy

Refunds for cancellation will be paid as follows

    1. 60 days prior to arrival – 50% refund of deposit paid
    2. 30 days prior to arrival – 10% refund of deposit paid
    3. 14 days prior to arrival – 0% refund

Moulin Brulé reserves the right to cancel a booking at any time and issue customers with a full refund. No liability will be accepted for any further costs or payments associated with your holiday.

Damage to site and property

We reserve the right to seek financial reimbursement for damages at our discretion.

Ambience

We hope with have created a friendly, peaceful, retreat for those seeking a relaxing holiday. With this in mind, we ask all guests to observe a respectful period of quiet from 2300-0800. Those creating a repeated disturbance to others will be asked to leave forfeiting any monies paid.

CCTV

We have several cameras around the site, mainly intended for security while we are offsite in the winter. However, they run 24/7 throughout the year.

Dogs

We have just one dog friendly pitch available for just one dog on site at any time. Please keep your pet tethered close to your accommodation to avoid disturbance to other guests.  We don’t want to ask you to leave and forfeit any monies paid.

Allergies are becoming increasingly common so we regret that while we are happy to welcome pets onto our site we cannot permit them to stay in our Gite or Static Home. Very sorry.

Fires & Cooking

We are in a high fire risk area. Fires and charcoal are prohibited. Please use a gas BBQ or electric plancha.

Swimming Pool

The pool is 10x5m and 1m at the shallow end and 1.2m at the deep end. Care should be taken when using the solar shower as it can become very hot. The pool is used at your own risk.

We do not permit dogs in the pool enclosure. However, Pitch 3 is visible from the pool and providing your pet will stay quietly you are permitted to leave them on your pitch while you swim.

Shower Block

The shower block was newly refurbished in 2017. We have a total of 4 free-flowing showers, 4 toilets and 4 wash hand basins. (2 Mens 2 Ladies) Stools and electricity for hairdryers / shavers is available. Toilet paper, hand towels (removed during COVID) and hand wash are provided.

Laundry Facilities

The laundry room is equipped with a state of the art Miele washing machine (6×1€ coins) and tumble dryer which each takes €1 coins. An iron and ironing board and large rotary airer are available free of charge.

Sporting Equipment

We have 2 electric bikes for hire, 1 ladies and 1 gents, with helmets, paniers and locks. Bikes easily cope with hills and a full battery charge will take you 50k. A 100€ deposit is required against damage and loss of keys and equipment.

Golf clubs and electric trollies are also available for hire ( 1 ladies lefthand and 1 gents righthand set). A deposit of 50€ per item will be required for loss or damage.

Vehicles on Site

In order to preserve the tranquillity of the campsite we request all vehicles are kept in the shady car park at our entrance driveway. Vehicles left at owners risk.

We request that vehicles are not used between 2300 and 0800 to minimise noise for other guests. We usually do our evening rounds and lock the gates by 2300 and unlock again at 0800 with the morning bread delivery (ish!). The code to unlock the gates will be provided on arrival.

Liability

While we take great care to ensure the safety and comfort of our guests, all guests stay at their own risk. We accept no liability for loss, damage or injury to person or property.